Recently I received a FICO score from my credit card company, showing the score dropped 9 points in one month. I called Phoenix Credit Consultants and spoke with Elise. She was professional, personable and understanding. I enjoyed talking with her and, by the end of our conversation, I felt I’d known her a long time. She answered my questions and assured me there was no problem at this time. I feel so much better and I am congratulating myself for reaching out to Phoenix Credit Consultants for an opinion.