Professional, Personable, and Understanding

Recently I received a FICO score from my credit card company, showing the score dropped 9 points in one month.  I called Phoenix Credit Consultants and spoke with Elise.  She was professional, personable and understanding.  I enjoyed talking with her and, by the end of our conversation, I felt I’d known her a long time.  She answered my questions and assured me there was no problem at this time.  I feel so much better and I am congratulating myself for reaching out to Phoenix Credit Consultants for an opinion.

Kathleen K.